1. Introduction

JunkerClub ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By using our Service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

• Account Information: Name, email address, phone number, password
• Profile Information: Company name, business address, service areas, years in business
• Job Information: Address, photos, descriptions of items for removal
• Payment Information: Credit card details (processed securely by Stripe)
• Communications: Messages, reviews, and support inquiries

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Location Data: General location based on IP address
• Cookies: Session and preference cookies (see Cookie Policy below)

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Connect Customers with Service Providers
• Send notifications about jobs, bids, and account activity
• Respond to customer service requests and support needs
• Send promotional communications (with your consent)
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

4.1 With Other Users

• Job details are shared with Service Providers who may bid
• Contact information is shared between matched Customers and Service Providers
• Reviews and ratings are publicly visible

4.2 With Service Providers

We share information with third-party service providers who assist us:

• Payment processing (Stripe)
• Email services
• Analytics providers
• Cloud hosting services

4.3 For Legal Reasons

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security assessments
• Limited access to personal data by employees
• PCI-compliant payment processing through Stripe

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

After account deletion, we may retain certain information for legal compliance and fraud prevention purposes for up to 7 years.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at info@junkerclub.com.

8. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell your personal information.

9. Cookie Policy

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site traffic and usage
• Improve our Service

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: